Talktalk worst performing broadband provider for customer satisfaction August 21, 2020 Talktalk was the worst performing broadband provider for customer satisfaction last year, according to the latest research by the UK telecoms watchdog. A survey by regulator Ofcom found that overall satisfaction levels among Talktalk customers were lower than average, with an approval rating of 78 per cent. Customers were also less satisfied than average with [...]
Talktalk sells broadband business to Cityfibre for £200m January 21, 2020 Broadband provider Cityfibre this morning announced the acquisition of Fibrenation, Talktalk’s fibre networks rollout business, for £200m. The deal, which was delayed in November after Labour announced plans to nationalise BT, means that Cityfibre’s rollout target has risen from 5m up to 8m premises in the UK. As a result of the purchase, Talktalk, which [...]
Labour’s BT plans force Talk Talk to pause sale of Fibrenation November 15, 2019 Broadband provider Talk Talk’s chief executive Tristia Harrison said that Labour’s plans to nationalise BT’s Openreach arm had forced the company to pause negotiations over the sale of its Fibrenation sister business. On a call with reporters, Harrison said: “Negotiations are going very well, but the news overnight means that we are all pausing, considering [...]
Broadband firms pledge to cut prices after Ofcom review September 25, 2019 Major UK broadband providers have pledged to cut prices for out-of-contract customers after Ofcom carried out a review into the market. Sky, BT and Talktalk have all agreed to allow customers whose initial contracts have ended to get the same deals as new customers when they renew their contracts. Read more: BT leads push for [...]
Goldman Sachs-backed broadband firm to buy rival from Talk Talk August 28, 2019 A broadband network backed by Goldman Sachs is in discussions to buy a Fibrenation, a venture established by Talk Talk. Cityfibre is among a small group of bidders in the running to take over the company, Sky News reported. Read more: Full fibre broadband will power our next industrial revolution Around three parties, including other [...]
Talktalk holds guidance as full-fibre demand boosts revenue July 17, 2019 Broadband provider Talktalk today said its first quarter trading was in line with expectations, as growing demand for high-speed internet boosted sales. The telecoms firm posted a 1.3 per cent rise in revenue to £387m in the three months to the end of June, and said its full-year guidance remains unchanged. Read more: Talktalk narrows [...]
Talk Talk shares fall as operator warns on profits February 1, 2019 Talk Talk has warned it will miss its own profit guidance and analyst expectations as it was hit by new accounting standards and investment in its fibre network. The mobile and broadband provider said it expects earnings before interest, tax, depreciation and amortisation (Ebitda) will fall between £245m and £250m for the 2019 financial year. Read [...]
Talk Talk to move London HQ to Salford as it launches plan for full-fibre broadband rollout November 21, 2018 Talk Talk has said it will be moving its headquarters to Salford next year, taking "the vast majority of London roles" with it as it announced rising profits and plans to roll out full-fibre broadband across the UK. As the telecoms giant ramps up cost efficiency plans, Talk Talk said it believes the move to be "crucial" to aligning [...]
TalkTalk share price dips as broadband battle heats up: Price wars looming in UK telecoms market July 22, 2015 Telecom firm TalkTalk became the first victim of an increasingly competitive battle to win broadband customers yesterday, after £330m was wiped off the group due to concerns over the UK’s market. The firm, led by chief executive Dido Harding, saw shares close down nearly nine per cent after results showed revenue growth of 3.5 [...]
TalkTalk moves to obstruct BT’s £12.5bn EE deal June 17, 2015 A fresh skirmish broke out between TalkTalk and BT yesterday, after BT published a consultancy report in support of its proposed £12.5bn takeover of EE. BT chief excecutive Gavin Patterson said the combination would create a “true UK digital champion”, while EE boss Olaf Swantee hit out at rivals who are trying to block the [...]