The Marks & Spencer AGM: Shareholders vent frustration as promises fail to deliver July 8, 2014 “We'll be home by Christmas!” That tragically optimistic prediction made by soldiers marching off to war in 1914 jumped to mind yesterday when Marks & Spencer boss Marc Bolland stood up in front of shareholders at a hall within Wembley Stadium and pledged to have the website returning to growth in time to enjoy [...]
London Report: Airline decline and M&S worries keep the FTSE in the red July 8, 2014 A PROFIT warning from Air France-KLM yesterday hit airline stocks and dragged the FTSE down by more than one per cent. The blue-chip FTSE 100 index fell 1.25 per cent, or 85.06 points, to 6,738.45 points. International Consolidated Airlines Group – the owner of British Airways – slumped seven per cent to 335.90p, the worst-performing [...]
M&S is having an identity crisis: Only radical action can save it now July 8, 2014 Thousands of articles have been written about, and just as many reasons given for, the ongoing struggles of Marks & Spencer (M&S). The latest one, given only yesterday by none other than the chief executive himself, Marc Bolland, was the “settling-in” period of the new website. This, of course, is balderdash, or at least peripheral [...]
How could Marks & Spencer improve its website? The web developer’s view July 8, 2014 Marks & Spencer announced today that the new M&S website has failed to perform, with a fall in online sales of 8.1 per cent, and with the development project going over budget by 50 per cent. Since the new site launched in February, customers have taken to the company's Facebook page, Twitter and web forums [...]
Marks & Spencer website nightmare knocks share price: Here’s what the analysts say July 8, 2014 Marks & Spencer's long-awaited website overhaul has failed to perform. The company announced that online sales have dropped by 8.1 per cent in the 13 weeks to 28 June. The retailer excused the performance as a "settling in" of the new M&S.com site, which cost the company £150m. Marc Bolland, M&S chief executive, says that [...]
Marks & Spencer reports 1.5pc fall in underlying sales July 8, 2014 High street retailer Marks & Spencer has released its quarterly figures, revealing a 1.5 per cent fall in underlying sales. The results, which are for the 13 weeks to 28 June, also show that like-for-like sales of clothing fell by 0.6 per cent, marking three straight years of quarterly falls for the division. [...]
Marks & Spencer is preparing to defend clothing to shareholders July 7, 2014 Marks & Spencer boss Marc Bolland is expected mount a vigorous defence of his turnaround strategy today and insist that its clothing arm is on the mend, despite analysts expecting another fall in general merchandise sales. The retailer is likely to face a grilling from shareholders attending the annual general meeting at Wembley stadium over [...]
Marks & Spencer reshuffles the pack to bring together website and buildings June 30, 2014 British retailer Marks & Spencer yesterday announced that it would increase the responsibilities of the five key executives under chief executive Marc Bolland as part of a restructuring of its management team aimed at driving greater accountability. As part of the reshuffle, M&S announced that its international director Jan Heere had quit and that [...]
M&S’s Swannell to help the state sell off assets May 27, 2014 ROBERT Swannell, the chairman of Marks & Spencer, is to become the chair of the Shareholder Executive as the government body gears up for more privatisations and restructuring this year. Swannell, who joined the Shareholder Executive as a non-exec in January, will take over from Patrick O’Sullivan, who is leaving after two and a half [...]
M&S warns new website will hit clothing sales May 20, 2014 MARKS & Spencer warned yesterday that the launch of its new website will deliver a further blow to its already fragile general merchandise sales, as the high street retailer reported a third year of falling profits. Chief executive Marc Bolland admitted the website “will take four to six months to be at full strength” as [...]