Sajid Javid on O2 outage: “Sort it out”

He's still pretty new to the role but business secretary Sajid Javid has already secured some fans – and potentially at least one telecoms enemy. 

 

Yesterday mobile phone network O2 suffered a series of outages that affected users in London, Sussex, Manchester, Bristol, Birmingham, Glasgow and parts of Northern Ireland. 

 

O2 said it was “aware of isolated instances where some customers have intermitted access to our service”. But plenty of customers called the company out, claiming they had gone for several hours without connection.

 

https://twitter.com/O2/status/602917670929981440

 

Javid was among the many customers not impressed, telling the provider to “sort it out”. 

 

https://twitter.com/sajidjavid/status/602903899746541568

 

He was retweeted more than 230 times by fellow O2 users sharing the pain – or in some cases dishing it back out. 

 

https://twitter.com/SimonScottuk/status/602905449034293248

 

https://twitter.com/BrianSpanner1/status/602909378518343680

 

As of early hours this morning, O2 said “some customers” had a return to normal service. 

 

https://twitter.com/O2/status/602990492326952960