UK banking complaints hit 10-year high amid surge in third-party claims Banking Official UK banking complaints have hit their highest level in a decade, partly driven by claims management companies that the financial ombudsman is trying to clamp down on.
Motor finance test cases against Close Brothers and Firstrand head to Court of Appeal LAW A test case containing three cases relating to motor finance commission will be heard at the Court of Appeal this week.
Banks drive finance complaints up by a fifth as ‘unaffordable’ credit cards slammed Banking Issues with banking and credit cards drove official finance complaints up nearly a fifth in the second half of last year, new figures show, as customers were hit by fraud and "unaffordable and irresponsible lending".
The Notebook: What a house fire can teach the FCA about consumer duty breaches May 1, 2024 Lucy McNulty takes the Notebook pen to discuss the consumer duty, John Lewis' new interview process and a podcast recommendation.
Business ‘debanking’ complaints nearly double in a year as MPs warn of ‘unfair’ account closures April 22, 2024 The number of official complaints over business "debanking" has almost doubled in the last year, new figures show, as MPs accuse lenders of "unfairly" closing customers' accounts.