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AI

  • Eurostar’s new AI chatbot left customers exposed

    December 22, 2025

    Eurostar’s shiny new AI chatbot was billed as a smarter way of helping customers. But the bot was shipped with old-fashioned security flaws that could have left customers exposed, and for weeks, nobody at the train operator seemed willing to listen. City AM can reveal that multiple security flaws were found in Eurostar’s public-facing AI [...]

  • Will the AI bubble burst in 2026? We ask the experts

    December 22, 2025

    The question of whether we are in an AI bubble and, if so, when exactly it might burst has dominated conversation in the City in recent months. Who better to turn to for answers than some of the UK’s finest stockpickers and strategists? The year 2025 was not a quiet one for markets. It started [...]

  • AI stocks to remain dominant in 2026, analysts predict

    December 19, 2025

    Artificial intelligence is likely to remain a “dominant theme” in markets next year, analysts predict, shaking off fears of an AI crash. St James’ Place expects AI stocks to maintain investor interest in 2026, with analysts and portfolio managers bullish on the sector’s run. Valuations of top tech stocks have been rocketing up since the [...]

  • Bailey sounds alarm on AI as youth unemployment jumps

    December 19, 2025

    AI could displace workers on a scale not seen since the Industrial Revolution, Bank of England governor Andrew Bailey has warned, as the UK jobs market shows fresh signs of strain. Bailey said the rapid adoption of AI across the economy was “most likely” to have a similar effect to past technological upheavals. “As you [...]

  • Zara turns to AI-edited models amid shop closures

    December 18, 2025

    Zara is using artificial intelligence to edit images of human models for its e-commerce platforms, City AM understands, as the fast-fashion giant looks to cut costs amid a tough retail backdrop. Models who have previously shot campaigns for Zara have since been contacted by the Spanish retail giant and asked for permission for their images [...]

  • 12 predictions for AI in 2026

    December 18, 2025

    A year of building an AI business has given Lewis Liu a lot to think about. He gives us his 12 AI assumptions to live by in 2026.

  • ‘High valuations alone rarely end a rally’ say UBS analysts on AI stock surge

    December 17, 2025

    The rapid rise in the share prices of AI-adjacent stocks could continue well into 2026, analysts at one of Europe’s top banks have said. Valuations of top tech stocks have been running hot since the start of the year as investors rushed to build a stake in the burgeoning technology, with the US S&P 500 [...]

  • Shoosmiths to give staff extra £1m after hitting AI target

    December 16, 2025

    Law firm Shoosmiths will give staff an extra £1m in bonuses after they hit the firm’s annual target for 1m Microsoft Copilot prompts more than four months ahead of schedule, City AM can reveal. The firm told City AM in April that it had set a “clear and ambitious annual target” of 1m on its [...]

  • Mickey Mouse puts copyright woes to bed with Disney-OpenAI deal

    December 16, 2025

    Disney’s $1bn investment in OpenAI, coupled with a three year licensing deal for over 200 Disney, Marvel, Pixar, and Star Wars characters on Sora, constitutes a seismic shift in how Hollywood thinks about content creation and copyright. Last week’s announcement, long anticipated since CEO Bog Iger hinted at AI plans, marks the first time a [...]

  • Six of the top business books of 2025

    December 15, 2025

    Yes, dear reader, it’s that time of year again. What to buy for that special high-flying City exec in your life?  I’ve read nearly 50 books this year – most of them new, and most about business. Some were good, others have since found their way to Oxfam.  Here are a few of my favourites. [...]

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