Banks ‘use fraud warnings to avoid reimbursing victims’ January 24, 2020 Banks are not reimbursing customers who have been scammed because they have been “careless”, despite some signing a voluntary code intended to protect fraud victims, it is alleged. The voluntary industry code introduced in May 2019 was designed to help customers recover life-changing sums lost to fraudsters. However, some of Britain’s biggest banks are refusing to [...]
PPI costs account for over half of all conduct and litigation charges at UK banks September 16, 2019 Costs from the mis-selling of payment protection insurance (PPI) has accounted for more than half of all litigation and conduct charges faced by Britain’s biggest banks in recent years. Moody’s Investors Service has said that PPI was the largest single source of conduct and litigation charges from 2011 to the first half of 2019, as [...]
Santander UK profit soars two-thirds April 28, 2021 Santander UK hailed a “strong” set of results this morning as profit before tax rose nearly two-thirds in the first quarter. The bank said that pre-tax profit was up 61 per cent, jumping from £114m to £184m over the three month period. It added that its return on tangible equity (RoTE), a key metric, was [...]
Schroders profit falls as investors turn their back on equities March 5, 2020 Schroders posted a four per cent fall in profit before tax as market uncertainty prompted investors to ditch equities. The figures Schroders reported that profit before tax fell four per cent from £649.9m to £624.6m. The asset manager reported total net new business of £43.4bn, with positive net inflows across all asset classes as the [...]
Mitie sues Ministry of Justice over court cleaning contract November 24, 2019 Mitie is suing the Ministry of Justice over what is claims was a botched tendering process for a contract to clean and repair courts and tribunal buildings. The outsourcing giant has lodged a High Court claim after losing the contract to French rival Engie last month. Read more: Mitie’s clients hold back on spending until [...]
City winners: This year’s most popular funds and shares, which include BP, Rolls Royce, Tesla and Argo Blockchain December 29, 2021 DIY fund buyers didn’t get the memo that value investing is back in fashion, instead largely plumping for growth strategies over the course of 2021. “Success breeds success they say, and retail investors clearly have a high conviction that these funds will continue to prosper,” Laith Khalaf at AJ Bell told City A.M. as he [...]
Diversity blow: UK banks lost 10,000 women in 2020 March 12, 2021 The number of women at the UK’s five biggest lenders shrank by three per cent during 2020, according to new Bloomberg data. Men saw a decline of around 2.1 per cent as banks pushed ahead with long-planned cuts and navigated the Covid-19 crisis. At NatWest, roles filled by women fell by nine per cent compared [...]
Lloyd’s of London brings in Banking Standards Board to conduct independent review May 12, 2019 Lloyd’s of London has commissioned an independent review into its workplace culture following allegations of sexual harassment and bullying. The insurance market has asked the Banking Standards Board to conduct a market-wide investigation beginning tomorrow. Read more: Lloyd's of London warns drunk employees could face disciplinary action A survey will be given to about 45,000 [...]
US stocks reach record high after strong jobs report July 2, 2021 US stocks hit a record high on Friday after the Labour Department posted better than expected jobs figures. The blue chip S&P 500 gained 0.31 per cent, up to 4,333, while the tech-heavy Nasdaq added 0.43 per cent to hit 14,585, both record highs. US businesses embarked on a hiring spree last month as the [...]
John Lewis and Waitrose to introduce flexible working for head office staff July 5, 2021 Bosses at John Lewis and Waitrose have confirmed they will introduce flexible working for all staff based at the company’s head offices. The announcement by the employee-owned retailer came after Boris Johnson confirmed plans to lift most lockdown restrictions on 19 July, including an end to the government’s work from home guidance. “If restrictions are [...]