A shortage of land could kill off London’s e-commerce revolution September 13, 2016 Recent reports that Amazon is set to test drone deliveries in partnership with the UK government is just the latest salvo in the fiercely contested battle between the e-commerce giants that are transforming the way we shop. The move also demonstrates the challenges of a constantly evolving logistics sector. City A.M. readers are at the [...]
These are Britain’s best companies for customer service: First Direct, Amazon and John Lewis July 15, 2015 Anyone who detests being taken for granted by a company will be pleased to know there's a list of firms offering shoppers the best customer service experience. Online bank First Direct scored 87 for the overall level of customer satisfaction, helping it overtake better-known brands such as Amazon and John Lewis in a ranking compiled [...]
Pizza chain Zizzi to cut staff perks in wake of the National Living Wage April 25, 2016 Zizzi's staff have had their perks cut as the National Living Wage puts a strain on the business. The private-equity owned restaurant chain has become the latest business to respond to changes in the minimum wage. Waiting staff have had their free meal choices limited while a cap has been imposed on how much they can earn from [...]
A senior Tory is leading a cross-party fightback to protect House of Commons speaker John Bercow February 16, 2017 A cross-party group of MPs is riding to the rescue of House of Commons speaker John Bercow, with Tory defence committee chair Julian Lewis at the forefront. Bercow has been facing repeated questions over his impartiality relating to Brexit this week, with some MPs also angered by his public vow to fight against Donald Trump making an [...]
City Moves for 12 July 2016 | Who’s switching jobs July 12, 2016 UBS UBS has appointed Chris Gibson-Smith vice chairman of corporate client solutions, EMEA.Chris brings to UBS more than 40 years' experience across a wide range of sectors including oil, aviation and banking. He has nearly 30 years’ cumulative FTSE 100 main board experience, 20 of which in the role of chairman. Most notably, Chris [...]
Pearson share price jumps as it reveals new cost-cutting measures ahead of its AGM today May 5, 2017 Publisher Pearson has revealed new cost-cutting measures in a trading update ahead of its annual general meeting (AGM) today, sending its shares up 15 per cent. The education company, which has struggled amid a downturn in key markets, said it will reduce its cost base by £300m a year by the end of 2019. It [...]
Oxford Street flagship John Lewis home unit to reopen after £14m makeover July 19, 2015 After eight months of closure and a £14m makeover, John Lewis’ home department at its flagship store is set to reopen to the public. The Oxford Street department store will open the doors to its updated home section in September, having added several new features including a “rug gallery” exclusive to the store. John Lewis [...]
Here are the most popular credit cards of 2016 – and the rewards they offer April 1, 2016 The five most popular credit cards of 2016 have been revealed today and, unsurprisingly, it turns out customers love getting rewards for spending their money, with cashback cards topping the list. Train commuter, furniture-lover or jet-setter; there's a reward scheme to suit everyone. Here's a run down of the cards people have been searching for most on Which? Money Compare [...]
Could Tony Blair be Labour’s next leader? Bookies are offering odds on it happening… February 17, 2017 Tony Blair's rousing anti-Brexit speech today may have garnered plenty of opposition – not least from the foreign secretary, who accused the erstwhile PM of insulting the electorate's intelligence. But some suggest the speech may have been Blair's first step towards staging a glorious comeback. William Hill has put the odds of Blair standing in [...]
John Lewis to start charging for click-and-collect orders under £30 from this month July 1, 2015 Grave news for middle England: John Lewis is about to start charging for click-and-collect orders. The department store's managing director Andy Street revealed the plans – to charge £2 for orders worth less than £30 from the end of July – during last night's Christmas in July preview. There will be no charge [...]