Marks & Spencer website leaks customer details – but retailer insists it’s a “technical issue”, not a hacking October 28, 2015 Marks & Spencer was forced to suspend its website last night for two hours after it emerged that customers could see other people's details when they were logged in. Customers were able to see order histories, personal addresses and a number of other details belonging to other account holders when they logged in to register [...]
Greggs sausage rolls up the leaderboard in hospital food poll October 22, 2016 A ranking of the healthiest providers of hospital food revealed that one of the nation's favourite bakeries was narrowly pipped to the top spot. The "Healthy Hospital Food: 2016 Brand League Table" compared the performance of how well companies meet NHS England targets on healthy checkouts, food advertising and price promotions in hospitals. Although the Royal Voluntary Service and [...]
Bupa giving dentistry chain Oasis a check up as preliminary talks for a bid get underway October 3, 2016 Private healthcare group Bupa is weighing a takeover bid for dentistry chain Oasis. Oasis, currently owned by private equity firm Bridgepoint, could be worth in the region of £500m, though reports of its value vary. Bupa has held preliminary talks with Oasis Healthcare's management and shareholders about a deal, it was first reported by Sky News. Discussions are said to [...]
Burberry profits fall 24 per cent despite Brexit boost November 9, 2016 Burberry reported plummeting profits in the first half of the year – but added that the fall in sterling had pushed up comparable sales by 30 per cent in the UK. Silver linings? The figures Underlying pre-tax profits fell 24 per cent to £146m in the six months to the end of September, as revenues fell to [...]
The digital media innovators of tomorrow are taking disruption to the next level October 21, 2016 When Jill Lepore, critiquing Clayton Christensen's The Innovator’s Dilemma in the New Yorker, queried his theory of disruptive innovation ("disrupt, and you will be saved"), some commentators felt she had a point. But a theory of change proposed by Christensen back in 1997, the idea that companies will fail if they do not disrupt themselves, [...]
See us after class: Disappointing back to school week for FTSE 100 as retailers drag it lower September 9, 2016 The FTSE 100 had a decidedly wobbly start to the school year, finishing the first full week of September 1.7 per cent lower than it started. Having come tantalisingly close to the 7,000 mark last week, it finished today at 6,776.95 points, 1.2 per cent down. "You’d be forgiven for falling asleep this afternoon," complained SpreadEx financial analyst [...]
M&S retail boss wrote to former chancellor George Osborne to defend benefit cuts for staff November 4, 2016 M&S management wrote to former chancellor George Osborne this summer as the business was under siege for cutting staff benefits. In an internal memo seen by City A.M., the retail director of M&S, Sacha Berendji, told staff he wrote to Osborne responding to criticism about cutting premium pay rates for staff. Read more: M&S shells out £100m for pension changes [...]
FTSE 100 history: how the index has changed over 33 years July 3, 2017 The FTSE 100 index has just seen one of its quarterly changes with security firm G4S and real estate investment trust Segro promoted to the top 100. Although perhaps small in themselves, these regular events have changed the face of the UK’s leading index since it was formed in 1984. For the many investors whose [...]
Mrs M&S tightens her purse strings, as Steve Rowe’s total pay cut by £400,000 June 10, 2016 Marks & Spencer's Steve Rowe has recently tried his hand at profiling to understand what his customer considers value for money, but it's the figures in the retailer's remuneration report that might be more interesting to him at the moment. The retailer's annual report, which was released yesterday, revealed that the new chief executive's pay had been [...]
Hiver beers founder Hannah Rhodes is turning bees to money October 23, 2017 Even the most hardened City hack might consider turning down the offer of a drink at 11am. But for you, City A.M. readers, this reporter went the extra mile. The Bermondsey Beer Mile, that is. I’m here to meet Hannah Rhodes, founder of Hiver beers. Following a decade in the drinks industry, including a spell [...]