Consumer survey sees Netflix on top of Covid-19 satisfaction rankings – with Ryanair grounded October 7, 2020 A consumer ranking of how businesses performed for their customers during the Covid-19 pandemic has seen Netflix and Amazon take first and second spot. At the other end of the scale, power companies were seen to be thoroughly underperforming – with more of the bottom five responsible for gas and electricity. Read more: The businesses [...]
Markets: FTSE eeks out gains as UK’s GDP drops March 12, 2021 Markets: FTSE eeks out gains as UK's GDP falls
UK regulator to ban telecom providers from selling ‘locked’ smartphones October 27, 2020 Mobile phone operators across Britain will be banned from selling ‘locked’ handsets, UK telecoms regulator Ofcom announced this morning. Most of Britain’s largest providers, including BT/EE, Tesco Mobile and Vodafone, sell mobile devices that cannot be used on other networks unless they are unlocked, a potentially complicated process which often costs around £10. Ofcom has now [...]
Primark expects £1bn sales hit due to lockdown store closures January 14, 2021 Associated British Foods (ABF), the owner of Primark, said the closure of the budget fashion chain’s stores had cost the company £540m in lost sales so far, warning the total could reach £1bn due to ongoing restrictions. ABF said the loss of sales due to temporary store closures will cost the firm £1.05bn if they [...]
Tesco doubles dividend as profits surge 30 per cent after turnaround success April 10, 2019 Tesco boosted profits by almost 30 per cent in 2018 as it beat expectations, leading the supermarket to almost double its dividend as its chief executive revealed the supermarket has met the “vast majority” of its turnaround goals since its 2014 accounting scandal. The figures Pre-tax profits rose 28.8 per cent year on year to [...]
Morrisons bans mask flouters amid crackdown on Covid rulebreakers January 11, 2021 Morrisons has become the first British supermarket to enforce an immediate ban on customers who refuse to wear face coverings, as the Prime Minister today warned low lockdown compliance would lead to tougher restrictions. From today, shoppers who turn down masks offered by staff will be refused entry from Morrisons unless they are medically exempt. [...]
Kingfisher joins supermarkets in returning business rates relief December 7, 2020 DIY retailer Kingfisher has joined a list of retailers announcing plans to repay millions in business rates relief it received at the start of the pandemic. The FTSE 100 firm has announced it will pay back £130m in tax relief, pointing to strong sales since it reopened its UK stores in April amid high demand [...]
Talktalk worst performing broadband provider for customer satisfaction August 21, 2020 Talktalk was the worst performing broadband provider for customer satisfaction last year, according to the latest research by the UK telecoms watchdog. A survey by regulator Ofcom found that overall satisfaction levels among Talktalk customers were lower than average, with an approval rating of 78 per cent. Customers were also less satisfied than average with [...]
Accountants BDO to pay back millions in furlough cash after payout outcry December 13, 2020 Accountants BDO will return £4.1m in furlough cash after being subject to a barrage of criticism for paying out hefty profits to its partners. The Sunday Times reported that the company, which is one of the UK’s biggest accounting firms, would give back the money after paying its partners an average of £500,000. Managing partner [...]
Britvic installs Tesco finance guru as new chief financial officer March 11, 2019 Soft drinks giant Britvic has brought in the financial boss of a firm which is part of Tesco as its chief financial officer, in a move which pushed shares up one per cent on Monday morning. The company, which acts as Pepsico’s producer in the UK, has appointed Joanne Wilson, who will leave her role as [...]