RBS and its NatWest division is fined £2.8m for poor handling of complaints January 11, 2011 BRITAIN’S financial watchdog fined Royal Bank of Scotland (RBS) and its NatWest division £2.8m yesterday for poor customer complaints handling. The Financial Services Authority (FSA) said its investigation found an unacceptably high risk that customers may not have been treated fairly due to multiple failings in 2009 in the banks’ approach to routine complaint handling. [...]
RBS and its NatWest division is fined £2.8m for poor handling of complaints January 11, 2011 BRITAIN’S financial watchdog fined Royal Bank of Scotland (RBS) and its NatWest division £2.8m yesterday for poor customer complaints handling. The Financial Services Authority (FSA) said its investigation found an unacceptably high risk that customers may not have been treated fairly due to multiple failings in 2009 in the banks’ approach to routine complaint handling. [...]
Property price slide starts to feed through to companies August 15, 2010 RENEWED weakness in the housing market pushed more real estate services companies to the brink in July, according to the latest monthly City A.M./Begbies Traynor health monitor for the Square Mile. As economists look to September as the “crunch time” for Britain’s struggling property sector, our survey shows 945 firms across London including estate agents, [...]
THE TIPSTER September 1, 2010 TECH stocks struggled towards the end of last month. China’s weaker growth, including the announcement that it will be drastically reducing its output of rare earth metals, suggests that the future could be fairly bumpy for the sector. Apple’s share price rose immediately following yesterday’s launch event, but with consumer confidence still weak and its [...]
Budget hits confidence June 29, 2010 THE most austere Budget since the Second World War has done nothing to improve consumer confidence, according to the GfK/NOP Consumer Confidence index, which fell for the fourth consecutive month in June. Published today, the overall index fell one point to -19. All the gains that had been made from December to February have now [...]
Budget hits confidence June 29, 2010 THE most austere Budget since the Second World War has done nothing to improve consumer confidence, according to the GfK/NOP Consumer Confidence index, which fell for the fourth consecutive month in June. Published today, the overall index fell one point to -19. All the gains that had been made from December to February have now [...]
THE TIPSTER August 31, 2010 MUTTERINGS of further intervention by the Bank of Japan are being put to the test by the market, which is betting on the central bank being unable to stem the tide of yen appreciation. There was a temporary weakening back towards the ¥84.60 level against the US dollar following the better-than-expected consumer confidence numbers. However, [...]
Inflation risk turns up heat on Bank rate February 13, 2011 THE Bank of England could signal an imminent rise in interest rates this week, with the publication of the latest inflation report which forecasts inflation and growth in the UK. “We expect the Bank’s report to show an upward revision to their inflation projection and to signal that the first rate hike is likely to [...]
Co-op hits out at Cameron’s austerity talk August 26, 2010 THE Co-operative Group blasted the government for damaging consumer confidence with talk of an “age of austerity” yesterday, despite revealing an 18 per cent rise in profits. Britain’s largest mutual retailer said it had beaten tough conditions to grow in the first half of the year but predicted a gloomy trading environment until at least [...]
Co-op hits out at Cameron’s austerity talk August 26, 2010 THE Co-operative Group blasted the government for damaging consumer confidence with talk of an “age of austerity” yesterday, despite revealing an 18 per cent rise in profits. Britain’s largest mutual retailer said it had beaten tough conditions to grow in the first half of the year but predicted a gloomy trading environment until at least [...]