Vodafone boss: Social media’s a good thing – it tells us what’s happening September 11, 2023 Vodafone's UK boss on immediate feedback, the merger with Three, and his cycling summer holiday
Supermarkets hike prices to make loyalty card customers feel like they are getting a discount, new study claims September 15, 2023 Supermarkets such as Tesco and Sainsbury’s could be hiking their ‘regular’ prices to make loyalty scheme customers feel they are getting a discount, according to a new report by Which. The consumer choice group analysed 141 Clubcard and Nectar card prices at Tesco and Sainsbury’s and tracked their pricing history back six months. According to [...]
NatWest forced to dish out £600,000 refunds after breaching banking rules August 31, 2022 The UK’s competition watchdog has forced NatWest to dish out £600,000 in refunds after it ruled the bank breached rules by forcing business customers to open “costly” current accounts to access loans.
The CMA sets out new regime for tech giants such as Google and Facebook December 8, 2020 The CMA sets out new regime for tech giants such as Google and Facebook
What the King’s Speech means for digital assets November 8, 2023 Lord Holmes highlights the bills involved in the King's Speech that he'll be directly working on, and how they affect digital assets.
Online travel agents urge government to investigate Ryanair over ‘invasive’ booking system August 10, 2023 A coalition of Europe’s largest online travel agents has called on UK regulators to urgently investigate potential “infringements of customers’ data privacy rights” by Ryanair, escalating a long-running row between the groups. In a letter addressed to the CMA, CAA and ICO, companies including Expedia Group, On the Beach and Skyscanner argued that Ryanair’s verification [...]
Barclays told to pay £1m to more than 1,000 mortgage customers over PPI breaches November 9, 2022 The UK’s competitions watchdog has ordered Barclays to pay up to £1m in compensation to at least 1,000 of its mortgage customers, over its failure to comply with rules around Payment Protection Insurance (PPI) policies. The UK’s Competition and Markets Authority (CMA) said Barclays should pay compensation to as many 1,306 of its mortgage customers, [...]
Morning in the City: Live updates as inflation drops, results from Aviva and M&S May 24, 2023 Welcome to City A.M.’s live blog on Wednesday 24 May as the latest inflation figures are released, and there are results from Aviva and M&S. What you need to know this morning:
Pastry prices: Watchdog warns Cérélia‘s purchase of Jus-Rol could leave UK shoppers at risk November 4, 2022 Puff pastry giant Cérélia‘s purchase of Jus-Rol could leave UK shoppers at risk of forking out higher prices, the competition watchdog has provisionally found. After an initial investigation, the Competitions and Markets Authority (CMA) found that a merger of the two retailers raises concerns about the impact on prices and product quality. Ready-to-bake items [...]
Google faces £7bn UK legal claim over anti-competitive search engine practices September 7, 2023 Google is the subject of a new multibillion-pound legal claim in the UK which accuses the tech giant of shutting out competition in mobile search and driving up prices for consumers as a result. The claim, filed with the Competition Appeal Tribunal, is seeking around £7 billion in damages for UK consumers. It accuses the [...]