Metro Bank tops customer service survey as challenger bank grows in popularity February 15, 2019 Metro Bank has topped an industry-wide customer service survey despite battling an accounting error, which has hit shares in recent weeks. The challenger bank knocked First Direct off the top spot in a Competition and Markets Authority (CMA) survey based on whether customers at the UK’s 16 largest current account providers would recommend their bank to friends [...]
SSE’s merger with Npower gets the all-clear from UK competition watchdog October 10, 2018 The merger of two major energy firms in the UK has been given final clearance by the Competition and Markets Authority (CMA), paving the way for SSE Energy and Npower to join together as a newly listed company on the London Stock Exchange. The CMA published its final ruling this morning, after the merger was [...]
Consumers could face higher prices after Paypal’s $2.2bn iZettle merger, watchdog warns November 26, 2018 Paypal’s $2.2bn (£1.7bn) takeover of mobile payment company iZettle could drive up prices for customers, the UK competition watchdog has said. The merger between the technology giant and the Swedish startup could also result in a lower quality of service, found the Competition and Markets Authority (CMA), which published its decision today. If Paypal hadn't launched a [...]
The investor’s dilemma: do sustainable funds need a digital detox? March 3, 2021 Netflix documentary The Social Dilemma makes for uncomfortable viewing for users of social media channels such as Facebook, Instagram, Snapchat, YouTube or Twitter. i.e. pretty much all of us. And as a sustainability specialist who invests (at the time of writing) in Alphabet , the parent company of Google and YouTube, I find the issues covered extra [...]
Sainsbury’s suffers Christmas sales slowdown as Black Friday hurts the supermarket January 9, 2019 Like-for-like sales at Sainsbury’s fell by 1.1 per cent over the Christmas period, the supermarket said today. Total sales excluding fuel dropped by 0.4 per cent in the 15 weeks to 5 January, while general merchandise sales fell by 2.3 per cent and clothing by 0.2 per cent. Read more: Aldi sales hit £1bn in record Christmas [...]
TSB recovers from IT meltdown to return a profit January 30, 2020 TSB returned a profit and a healthy balance sheet in 2019 after it stemmed losses from its failed IT migration. The bank reported that profit before tax for the year to 31 December 2019 was £46m, compared to a pre-tax loss of £105.4m in 2018. It said it was “primarily driven by the non-recurring effect [...]
Aviation chiefs plead for more help from government amid coronavirus chaos May 6, 2020 Representatives of the UK’s airports and airlines have said that the government must do more to support the aviation sector, warning that it “does not understand the strategic role the industry plays in the economy”. Speaking to the transport select committee, Tim Aldersdale, the chief executive of Airlines UK, said that there were “lots of [...]
Responsible innovation: how can European asset managers lead? February 18, 2020 By Alejandro Hiniesto, CFA, Fabrizio Palmucci, CFA and Rhodri Preece, CFA Technology, regulation, and competition, as well as macroeconomic and geopolitical headwinds, mean the investment industry stands at a pivotal juncture. Pressure on profit margins and evolving client expectations serve to underscore that ‘business as usual’ is no longer sufficient. How can firms and practitioners adapt? Responsible [...]
Aisle be damned: The knives are out for big UK grocers January 9, 2019 Aldi and Lidl’s tills jingled all the way in December – handing them their highest-ever combined market share for the festive season, data from Kantar Worldpanel showed this week. All the major supermarkets lost market share in the 12 weeks to 30 December as Aldi’s sales jumped 10.4 per cent while Lidl’s were up 9.4 [...]
Spring Statement: Hammond warns against no deal as UK slashes 2019 growth forecast March 13, 2019 The UK chancellor Philip Hammond slashed the 2019 growth forecast in his Spring Statement and said future spending and economic wellbeing are dependent on an orderly Brexit. Hammond announced that the Office for Budget Responsibility (OBR) had cut the country’s 2019 growth forecast to 1.2 per cent, down from the 1.6 per cent predicted in [...]