BA’s image recovers from threat of strike action January 5, 2010 JOHN Lewis yesterday announced strong Christmas sales – and certainly from the BrandIndex satisfaction scores, it seems that Waitrose customers were satisfied with their Christmas shopping. Graph One shows the scores of six leading supermarkets for the month of December. A PR DISASTER British Airways, meanwhile, had a disastrous December on the PR front. Strikes [...]
M&S LEADS HIGH STREET RECOVERY January 4, 2010 HIGH street bellwether Marks & Spencer is this week expected to report its first sales growth in two years, boosting hopes that British consumers have cast aside their gloom and started spending again. The retail giant will update the market on Wednesday on how it fared over Christmas, with analysts expecting M&S to post like-for-like [...]
Supermarkets score for both value and reputation December 15, 2009 In the highly-competitive world of supermarkets, there are two basic types of brand: those which are “cheap and cheerful”, which focus on low cost while maintaining reasonable quality; and those which cost more but make a feature of the higher quality products. These show up very clearly in the respective average BrandIndex scores from the [...]
Tesco takes the gloves off as Christmas price war hots up December 6, 2009 Britain’s biggest retailer Tesco has launched its most aggressive Christmas discount drive, designed to blow its upmarket rivals out of the water. The supermarket giant is slashing the prices of more than 200 products in its Finest range in a bid to stop shoppers defecting to Waitrose and Marks & Spencer for luxury food treats. [...]
What to drink this Christmas December 6, 2009 Champagne As chosen by Esme Johnston, director of www.fromvineyardsdirect.comPerrier JouetBelle EpoqueCream and honey, brioche and lingering nutmeg notes make this special edition bubbly a delightful classic that’s wonderful with food or on its own. £86.95 at www.thedrinkshop.com Serge Mathieu Superb grower’s champagne, it’s nutty and golden with creamy richness and a light, punchy mousse. Great [...]
Buy-to-let is back as rents stabilise and low prices attract landlords December 3, 2009 BUY-TO-LET is starting to look like an attractive proposition once again, as lower house prices and a stabilising rental market result in more enticing yields. Data from LSL Property Services – the company that owns Your Move and Reeds Rains estate agencies – shows that annual returns on landlords’ investments have turned positive for the [...]
Keep your eyes on the pies December 2, 2009 CHRISTMAS without mince pies would be like a British summer without rain – simply not possible. We love our mince pies – at least before a month of over-eating them makes us a stone heavier and permanently nausceous. But they can vary in quality. At their best, they are a combination of sweet, sour, gooey [...]
…AND WINES TO MATCH December 2, 2009 CROFT’S PARTICULAR A rich Amontillado-style cream sherry like this one works well for your more traditional pie – and traditional pie eater. It’s an unusually pale sherry, which uses fino instead of oloroso as the base wine, lightening up the style overall, and adding the interesting nuances. £10.06 at Waitrose. H&H VERDELHO MADEIRASometimes, nothing beats [...]
Bolland’s exit creates a gap November 22, 2009 Marc Bolland’s defection from WM Morrison to Marks & Spencer may have signalled the end of one succession saga – but has promptly sparked another, as the City clamours to predict who will fill the Dutchman’s shoes. Bolland is widely credited with transforming Morrison’s after its problematic acquisition of Safeway in 2004. When news broke [...]
Japanese whisky, the spirit of Christmas November 11, 2009 IF JAPANESE whisky sounds like a joke – something akin to the Jamaican bobsleigh team, or Indian wine – then you clearly don’t know very much about spirits. At last year’s World Whisky Awards, Yoichi 20-year-old was voted the best whisky in the world, while Suntory’s Hibiki was voted the best blended whisky. If you [...]