BT Sport website and app go down as Manchester United, Fulham and Sheffield United play FA Cup games
BT has suffered an outage of its website and app leaving BT Sport customers unable to watch three fourth-round FA Cup replay matches.
Football fans planning to watch the live games on computers through BT Sport’s online player or via mobile on the BT Sport app have been unable to watch the action, including League Two club Cambridge United facing top flight club Manchester United,
BT has said it is aware of the problem and is trying to fix it.
https://twitter.com/BTCare/status/562719725839736832
Disappointed fans and BT Sport customers took to Twitter to complain,
Dear @btsport if you don't have the infrastructure to run an app. Don't run one. Remind us what we pay for again?
— Dave (@Dave797) February 3, 2015
Looked forward to it all day but unable to watch Man Utd v Cambridge. BT Sport app still won’t let me log in @btsport pic.twitter.com/esXKwfrqOg
— Roger Hurst (@rjhurst) February 3, 2015
Get to the heart of the action with @btsport. My arse. Spent half an hour watching a progress wheel… pic.twitter.com/lIKyebO7Rn
— Mike Liggins (@MikeLiggins) February 3, 2015
Thanks BT sport, not at home and your app isn't working, can't watch the live football #BTSport #fail pic.twitter.com/DJLM2CRtUK
— Mark Williams (@MWmagic) February 3, 2015
Dear @btsport if you don't have the infrastructure to run an app. Don't run one. Remind us what we pay for again?
— Dave (@Dave797) February 3, 2015
Tonight's plan: curry, glass of wine, watch the footy. Made a rubbish curry, and BT Sport app is down. Wine, as ever, the only reliable one
— Simon O'Hare (@Simon_OH) February 3, 2015
The technical difficulties come as BT Sport gears up for bidding against Sky, Al Jazeera and Discovery Communications for another three years of rights to broadcast Premier League games.
BT Sport boasts more than one million customers since paying £738m in 2012 to secure broadcast rights for 38 games every season.