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Ocado running late more often
ONLINE grocer Ocado has seen the punctuality of its deliveries slip in the face of increasing demand.
The listed company, which sells Waitrose goods, is understood to have delivered 90-95 per cent of its shopping early or on time in the past three months, compared to an average punctuality rate of 95.5 per cent in the three months to 7 August.
Ocado, which admits it is facing capacity problems at its Hatfield distribution centre during busy periods, said it 90 per cent plus punctuality rate still beats the average supermarket punctuality rate of 80 per cent.