Case study: “Finding a specialist with a trusted reputation was important”
The exchange experts at Moneycorp, the providers of City AM International Payments, help thousands of individuals make international money transfers every year; moving their money to where they want it at competitive exchange rates and providing guidance to navigate the currency markets' ups and downs.
Though, above all else Moneycorp prides itself on offering friendly and bespoke customer service to all clients. With experts available over the phone ready to help during extended business hours and a market-leading online platform that's simple to use, Moneycorp make sure their customers can enjoy all the support they need to make international transfers.
Neil Palmer, financial services professional and satisfied Moneycorp customer explains how simple it was to transfer his money with Moneycorp.
"I currently reside in South Africa and I use Moneycorp to make quarterly transfers of my savings to cover living expenses.
"I appreciate the speed and simplicity of Moneycorp's services. Especially how the customer service was consistently helpful, friendly and displayed impeccable politeness throughout our dealings. The service at the end of the phone was reassuring and promptly answered all of my questions.
"As a financial services professional I make sure to carry out my due diligence and I am wary of many online foreign exchange companies (and how safe my money will be) so finding a money transfer specialist with a trusted reputation was important to me. It was the established reputation of Moneycorp, and the recommendations of my friends, that gave me the confidence to trust them to transfer my money.
"I enjoyed the substantial saving I made on fees with my transfers. It would have cost me £45 to make a transfer with my bank, whereas using Moneycorp I was able to arrange considerably lower fees.
"If anyone needs to send money overseas then I recommend Moneycorp. I can often be heard extolling the benefits of their services to my friends whenever I'm in my local pub."