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City A.M. Unregulated podcast: Ann Summers founder Jacqueline Gold on how to put sex in the City
What does it take to turn a chain of seedy stores into the UK's best-known lingerie and erotica retailer?
Jacqueline Gold CBE, the founder of Ann Summers, explains how she transformed the business from four shops to more than 140 locations – as well as her setbacks, including the time she received a bullet in the post.
She also discusses the demise of BHS, her views on Brexit – and gives us a hint of what might be next for West Ham.
You can subscribe to City A.M. Unlimited on Audioboom or iTunes.